Privacy Policy

Privacy Policy

Last Updated: September 12, 2025

This Privacy Policy describes how Mediwell Store collects, uses, and protects your personal information when you visit, shop, or interact with our website https://mediwell.store and related services.

By using our Site, you agree to the terms of this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The updated version will be posted on this page with a new “Last Updated” date.

Information We Collect

Information You Provide

  • Contact Details – name, email, phone number, shipping and billing addresses
  • Order Details – purchased products, payment confirmation (we do not store card numbers)
  • Account Details – username, password (if you create an account)
  • Support Requests – messages, inquiries, or reviews you submit

How We Use Your Information

  • Process and fulfill orders
  • Communicate about purchases, returns, or inquiries
  • Improve website experience
  • Send marketing (you can unsubscribe anytime)
  • Prevent fraud and ensure security

Cookies & Tracking

We use cookies to remember your cart, improve the site, and analyze traffic. You can disable cookies in your browser, but some features may not work properly.

Sharing Your Information

We only share your data with trusted service providers (payment processors, shipping partners, Shopify) to fulfill your orders. We never sell your personal data.

Children’s Privacy

Our services are not directed to children under 13. If we discover such data, we will delete it immediately.

Data Security & Retention

We use reasonable safeguards to protect your data but cannot guarantee 100% security. We keep your data only as long as needed to fulfill orders or comply with legal obligations.

Your Rights

You may request access, correction, or deletion of your personal data, or opt-out of marketing emails. Contact us to exercise these rights.

Contact Us

📧 Email: mediwellstore@gmail.com
📍 Address: New Muslim Town, Lahore
📱 Phone: 0308-2538686